New row looms over tourism grading council

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Categories : Travel news

The Tourism Grading Council of South Africa appears once again set to be a source of controversy after retracting invitations to "final feedback workshops on the review of the grading criteria."

Tomsa levy collectors who were invited on Monday (March 15) to the workshops have now been told that the invitations have been retracted and that they are not welcome to attend.

Sent with "warm tourism regards", the following communication has been sent by Ms Kagiso Mosue, a "pr & communications coordinator" to levy collectors:

"We regret to inform you that the invitation to TGCSA workshops, as sent to you on 15 March 2010, has been retracted.

"The Tourism Grading Council (TGCSA) has informed us that the workshops will be closed sessions where only specific industry stakeholders, who have been part of the review process, can attend.

"This subsequently means that no RSVPs from industry members, who have not received an invitation directly from the TGCSA will be acknowledged and accepted.

"We would like to sincerely apologise to you for the error and any inconvenience caused by our retraction of this invitation."

Although Hotel & Restaurant has played a leading role in communicating the aims and merits of the tourism grading system in South Africa over the years, it was not sent an invitation and was not aware that tourism grading criteria were being reviewed.

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